Shipping

 

All orders are shipped via UPS. You can place your order at any time and it will be at your door in 2-4 days (see ordering schedule below). You can also select a preferred delivery date during checkout.

We ship fresh, never frozen meats with every delivery. Our butcher cuts each order fresh the day it ships. Meats are vacuum-sealed in air-tight packages to preserve taste and flavor. Each fresh cut item is carefully packed in a reusable polystyrene cooler with gel ice packs. This will ensure your order arrives to you perfectly chilled and ready to cook or freeze.

Orders ship Monday – Thursday every week, so there are no ordering deadlines to remember. All orders will ship via UPS ground 1 day service.

 

Ordered On

Cut Fresh & Shipped On

Delivered On

Thursday, Friday, or Saturday

Monday

Tuesday

Sunday, or Monday

Tuesday

Wednesday

Tuesday

Wednesday

Thursday

Wednesday

Thursday

Friday

Click Here for Holiday schedule

SHIPPING INFORMATION

FREE SHIPPING on orders of $75 and up!

(Orders under $75 will be charged a $15 delivery fee.)

All orders are shipped via UPS to the recipient's address with no signature required. Packages can be left at any exterior door location if no one is present to accept the shipment. Please be sure to notify the gift recipient that a perishable gift will be delivered to them and to freeze or refrigerate all products as soon as possible upon delivery.

To preserve quality, all packages must be placed into a freezer or refrigerator promptly upon delivery.

 

You will receive an email confirmation with the UPS tracking number within 24 hours of the time your order ships.

UPS does not deliver on Saturdays or Sundays. Orders cannot be shipped to P.O., A.P.O. and F.P.O. boxes.

 

Our delivery area includes all of Michigan’s Lower Peninsula and parts of the U. P., Ohio, Indiana, and Illinois!

 

We currently ship to the areas highlighted in yellow on the map below. If you are outside of this area please call us at 989-302-3366 or email orders@johnhenrys.net to discuss your options. Delivery to areas outside the yellow 1 day ship zone may be available with additional transit time.

 

DISCLAIMER

You will be responsible for ensuring your order is moved to refrigerated or frozen storage on the date of delivery.

John Henry’s is not responsible for shipping delays caused by errors in your requested delivery address. Unfortunately, we cannot be responsible for orders that are delivered on time but not properly stored promptly after delivery. Our shipping coolers and ice packs are designed to keep your order fresh and cool until the original expected arrival date. If your order is delayed by UPS please call us upon arrival to discuss the quality of your product.

Please make sure the delivery location you select will not pose a risk to your delivery. We cannot be responsible for improper handling or theft of packages once they are left at your selected delivery location. If you will not be present for your delivery you may want to consider having your package sent to a trustworthy neighbor who will be home, a local business that you have made prior arrangements with or a will call at a local UPS facility (if you can pick up same day).

 

HOW TO PLACE YOUR ORDER

Order Online at www.johnhenrys.net

Call us at 989-302-3366

Email your order to orders@johnhenrys.net.

Your order will be acknowledged within 1 business day once it has been received.  If you do not receive a confirmation within that time, we have likely not received your order! Please make sure to contact us right away.  Once we have scheduled your order for shipment based on the date ordered, a confirmation of the sales order will be emailed to you confirming your delivery date.

Please make sure you review your sales order for accuracy because your order will be packed based on the information contained on it.  Once your order has been packed, your credit card will be charged, and a copy of your invoice will be emailed to you. 


Click here for frequently asked questions

 

EGG DELIVERY

Unfortunately, we are not be able to offer our farm fresh eggs in our UPS shipments. Our farm fresh eggs are available every Saturday at the Royal Oak Farmers Market. We also be offer an “eggs only” delivery in conjunction with our cooler pickup/recycling program in select areas. Please check the “egg delivery/cooler pickup” tab on our homepage to see if this service is available in your area. If the service is available, you will be able to order your eggs through this separate portal. Due to space constraints, when picking up coolers, we are not be able to deliver any other products besides eggs on this route.

 

WE ARE HERE TO HELP

Have questions?  We are here and always happy to help!  We can help you with special cuts of meat, meal ideas, cooking advice or any questions you may have. We want your family to be as happy as our family!
 

 

HOLIDAY SPECIALS

No matter which holiday it is, we offer FRESH:  Whole Turkey, Turkey Breast, Ham, Prime Rib, Beef Tenderloin, Steaks, Ribs, Homemade Bratwurst and many other special cuts of meat to make your holiday meal special and delicious! 


 GIFTS

Many of our customers are happy to give quality, locally grown meat and cheeses as gifts to their family, friends and employees.  Remember our selection of beautifully boxed gift packages, as well as, gift certificates available in any amount, the next time you want to give the perfect gift. 
 

 

REFER YOUR FRIENDS AND FAMILY

John Henry’s truly appreciates the loyalty and confidence that our customers have in us!!  Please make sure that if you love us enough to refer your friends and family that they give us your name when they place their order so we can make sure to send you both valuable coupons. 

 

Farm Share Program

Sign up for automatic ordering click here for more info! 

 

 

FAQs: Shipping Information

 

Where does John Henry’s Meats ship?

We currently ship to the yellow 1 day ground shipping zone highlighted on the map which includes all of Michigan’s Lower Peninsula, and parts of the U.P., Ohio, Indiana and Illinois. We can also ship to other areas with longer transit times with additional packaging options. Call us for details.

 

Is there a purchase minimum?

A $75 minimum order is required in order to qualify for free shipping. Smaller orders will be charged a flat $15 delivery fee.

 

How is my meat packaged?

Our products are cut and shipped fresh to you in vacuum sealed packages. They are shipped in a Polystyrene cooler with gel ice packs to ensure freshness.

 

How do I know my meat is safe?

All meat will be shipped fresh (not frozen). It should be cool to the touch when you receive it and the gel ice packs should still be slightly frozen in the center. The ice pack will not be fully frozen and that is okay, as long as a small portion remains frozen then your meat is safe.

 

 When will my order be shipped?

 

 

What shipping method do you use?

UPS is our current exclusive carrier.

 

When will I receive my order?

We ship Monday-Thursday every week via UPS. You will receive a tracking number from UPS after the order ships so you can track your order. All orders are shipped 1 day ground.  If you ever have special shipping requests, please contact us prior to ordering to ensure we are able to accommodate your needs. Holidays make affect this schedule. See Holiday Shipping info below.

 

How can I change my personal info/billing address/shipping address?

Call us at 989-302-3366 or log into your account on our website.

 

What types of payment are accepted?

Our preferred payment method is credit/debit card for all customers. We accept Visa, MasterCard, American Express, and Discover. Customers with an established 12 month good payment history will have the option of paying by check. All checks must be received no later than 14 days following the delivery of your order. Customers with returned checks will forfeit their right to pay by check on future orders.

 

How should I dispose of the Styrofoam cooler? Do you have a recycling program for the Styrofoam containers?

We have arranged a pickup route for coolers and ice packs in select high volume areas. Check the cooler pickup/egg delivery tab at the top of this page for details. You can return your coolers, boxes and ice packs to us at that time so that we can reuse them in an effort to be environmentally and fiscally responsible. If you are not in an area that will have a cooler pickup, you can reuse these items yourself, or see if there is a local agency in your community that can use them.

 

How will holidays affect my orders?

In addition to our regular no delivery days (Saturday, Sunday, Monday) We will also NOT have any deliveries on the folowing 2018 dates:

January 2nd

May 29th

July 4th & 5th

September 4th

November 19th-27th

The last day to have your Thanksgiving order delivered via UPS will be November 16th, Delivery resumes Wednesday November 28th

December 24th-26th

The last day to have your Christmas order delivered via UPS will be December 20th (order deadline December 18th).

 

We will deliver Holiday Cuts ONLY via our own trucks to select areas on November 20th AND December 22nd.

 

 

Why can’t I order eggs anymore?

Unfortunately, the logistics of shipping eggs and having them arrive to our customers in good condition was just not in our favor. Our farm fresh eggs will still be available every Saturday at the Royal Oak Farmers Market. We will also be offering an “eggs only” delivery in conjunction with our cooler pickup/recycling program in select areas. Please check the “egg delivery/cooler pickup” tab on our website homepage to see if this service is available in your area. If the service is available, you will be able to order your eggs through this separate portal. Due to space constraints when picking up coolers, we will not be able to deliver any other products besides eggs on this route.

The benefits of eating pasture raised, grass-fed meats are hard to deny. From the extra nutrients to the shaky ethics surrounding commercially raised animals, pasture-raised cows and free range chickens win every time. While we hear the most about steaks and beef, the same benefits can apply to any animal raised without hormones in its natural habitat.

Typically pork or chicken is referred to as pasture raised, or free range instead, as these animals are natural omnivores and eat a little of everything. Our family farm produces grass-fed beef, pastured pork, and free range turkey and chicken. Our gourmet meats and dairy products are shipped fresh to customers in Michigan, Indiana, Ohio, and the Chicago, Illinois area.

Pastured pork, beef, chicken, and turkey is not only better for the animal, but it’s also better for the consumer too. If you’ve shopped for meats at most grocery stores, you probably saw bright red packages of similar shapes and sizes, which is different from the varying packages of beef you would find when shopping with an small, local farmer.

Each animal is unique, and John Henry’s doesn’t use steroids, hormones, or fatty feeds on our farm. This produces a higher-quality cut of meat that can vary in size, shape, and color depending on what muscles were exercised more. Grass-fed beef, and pasture raised turkey, pork, and chicken also have fat that is more yellow due to healthy beta carotenes that are present. We also cut each of our meats fresh and ship it to you the same day!

If you’re looking to spice up your dinners, John Henry’s can help. We offer freezer meal bundles of our gourmet meats with or without Wildtree spices and recipes. Simply choose your favorite menu of pasture-raised meats and whether you would like Wildtree spices included with your shipment. If you live in the southeast Michigan area, you can even attend one of our workshops where we teach healthy family recipes using our grass-fed beef and pastured pork, turkey, and chicken.

Don’t live in the area? Our freezer meal bundles have everything you need for our recipes. Just add veggies and a few staples from the pantry. If you haven’t tried grass-fed beef, pastured pork, or free range turkey and chicken you don’t know what you’re missing. Save $10 on your first shipment with promo code “New10” John Henry’s ships to Michigan, Northern Ohio and Indiana, and the Chicago Metro area.